Privacy Policy
At LaserProDiode, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, book an appointment, or make a purchase.
1. Information We Collect
We may collect personal information such as:
Your name, phone number, and email address
Booking details (selected service, date, and time)
Payment information (processed securely through our payment partners)
Professional details if you contact us about purchasing equipment
We collect this information only when you voluntarily provide it — for example, by filling out a contact form, booking through Fresha, or communicating with us directly.
2. How We Use Your Information
Your information is used solely for:
Scheduling and managing appointments
Processing purchases and providing invoices
Offering customer support and follow-up communication
Sharing updates related to your service or booking
We do not sell, rent, or disclose your personal data to third parties.
3. Data Storage and Protection
We take all reasonable steps to ensure your information is secure.
Data is stored on protected systems with limited access.
All online transactions are handled through secure, encrypted connections.
4. Third-Party Services
We may use trusted third-party platforms such as:
Fresha for booking and appointment management
Stripe or other payment processors for secure transactions
Email or messaging providers for communication
These platforms process your data in accordance with their own privacy policies. We select partners that meet strict security and privacy standards.
5. Your Rights
Under Canadian privacy law (PIPEDA), you have the right to:
Access the personal data we hold about you
Request corrections or deletion of your information
Withdraw consent to data processing at any time
To exercise these rights, please contact us at [email protected].
6. Data Retention
We keep your information only for as long as necessary to provide services, comply with legal obligations, or resolve disputes.
When data is no longer required, it is securely deleted or anonymized.
7. Policy Updates
This Privacy Policy may be updated from time to time to reflect operational or legal changes.
The latest version will always be available on our website.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:
📍 LaserProDiode, Montréal, QC, Canada